Kent Lyager Laursen
Innosurge, a prominent supplier of surgical implants and equipment across Scandinavia, faced challenges with their previous electronic invoicing solution, which was cumbersome and error-prone. Peppol720 transformed their process for e-invoicing, providing a user-friendly experience inside Business Central and improving overall efficiency.
Key Wins: Streamlined e-invoicing process, Reduced manual intervention, Cost-reducing solution, Enhanced visibility and control.
Innosurge is a Nordic company specializing in innovative surgical implants and instruments. Operating in Denmark, Sweden, Norway, and Finland, Innosurge manages +10 subsidiaries across these markets. The company deals with a significant volume of invoices, many of which are sent to public sector customers that require electronic invoicing in Peppol format.
1. Manual Invoicing Process
Innosurge faced a complex invoicing process where electronic invoices had to be created in Business Central and then manually uploaded or entered into a third-party system for electronic invoicing. This dual-system approach was time-consuming and prone to errors.
2. Error-Prone External System
The reliance on an external invoicing solution led to frequent issues, including errors in XML files and manual data entry. These errors resulted in wasted time and additional administrative work, such as issuing credit notes and recreating invoices.
3. Lack of Integration and Visibility
Tracking and monitoring invoice status was cumbersome, as the external system did not integrate with Business Central. This required manual cross-referencing between systems to ensure invoices were processed and payments were tracked.
4. High Costs of Third-Party Solutions
The previous third-party solution was expensive, with subscription-based pricing that did not scale with usage. Innosurge faced high costs regardless of the number of invoices sent or the number of new customers added.
Peppol720 was introduced as an effective solution that fully address Innosurge’s e-invoicing challenges. The platform offers a seamless integration with Business Central, automating and simplifying the electronic invoicing process.
1. Seamless Integration
With Peppol720, Innosurge can now send electronic invoices directly from Business Central, eliminating the need for a separate external system. This integration streamlines the invoicing process, saving time and reducing complexity.
2. Reduced Error Rates
The automation provided by Peppol720 minimizes manual data entry and error-prone tasks. The system ensures that all necessary information is included in the XML files, reducing the need for manual corrections and reissuing of invoices.
3. Enhanced Visibility and Control
Peppol720 provides full visibility into the invoicing process within Business Central. Users can easily track invoice status in the role center and view document details using the built-in document viewer. All in all ensuring a complete overview from sending to payment.
4. Cost-Effective Solution
Peppol720 offers a consumption-based pricing model, which is significantly cheaper than the previous third-party solution. This model adjusts according to actual usage, avoiding high fixed costs and making it more cost-effective for Innosurge.
By adopting Peppol720, Innosurge has realized substantial improvements in their invoicing process:
Innosurge has achieved a seamless, cost-effective, and efficient invoicing process with Peppol720, demonstrating a significant improvement in operational efficiency and cost management.
Since switching to Peppol720, our customers receive their invoices without any issues. We no longer need to rely on external systems to track the flow of our electronic invoices, as Peppol720 provides a clear and intuitive overview. On the rare occasion that an invoice fails, we can quickly and easily identify the issue and resolve it.
Website: innosurge.com
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